Key Takeaways
- Multifamily turnover—the percentage of total rented units not renewed each year—fell to 47.5% in 2018, its lowest level in at least two decades.
- For major REITs, the trailing four-quarter rate declined to 50.1% in Q1 from 51.8% a year earlier.
- Lower turnover rates are generally interpreted as positive for the industry and a sign of favorable market strength at this point in the cycle.
- Turnover rates vary considerably by metro. Higher rates are typically found in the South and West.
Multifamily Turnover Rates Continue to Drop

Source: CBRE Research, National Apartment Association, RealPage, Q4 2018. NAA will release the 2018 figure in fall 2019.
The REITs’ historical data also confirm that turnover has been falling for many years. For example, EQR's Q1 annualized rate of 39.2% was the lowest level since at least 2005. Camden's Q1 trailing four-quarter rate of 48.0% was the lowest since at least 2002. (Note: availability of historical data varies by REIT.)
Benefits of lower turnover rates generally outweigh disadvantages. Turnover hurts a property due to loss of rent while the unit is vacant, possible rent concessions needed to release the unit, and “make-ready” expenses. The National Apartment Association estimated that turnover costs are at least $1,000 per unit and can easily rise to over $3,000. Yet owners often achieve more rent growth when units turn (even with the ability to increase rents at lease renewal). Higher turnover can be advantageous during periods where the market (or product segment) is achieving better-than-average rent growth.
Long-Term Decline in Turnover

Source: CBRE Research, REITs' supplemental reports, Q1 2019. MAA does not report individual quarter turnover.
The market cycle also creates short-term variability in turnover, as evidenced by fluctuations in the past 15 years. Turnover rose in the mid-2000s, due to a combination of greater economic opportunity for residents, availability of new product, entrance of many young millennials to the rental market and some rental concessions as the cycle matured.
During the 2008-2009 recession, turnover fell due to less employment opportunity (reduced resident mobility), residents facing challenges qualifying for new leases and minimal development activity thereby reducing new options for renters.
Turnover’s decline in the mid-2010s came principally from multifamily's significant rent growth and high occupancy (limiting options for renters). More recently, rent gains have moderated, so high occupancy is one major driver of lower turnover now. Through the 2010s, turnover decline has also come from apartment residents becoming older (due to younger individuals staying in multifamily housing for longer periods and new older Americans coming into the rental market); older residents tend to move less often than younger ones. The recent turnover decline, concurrent with the large amount of new multifamily supply each year, is a sign of market strength.

Source: CBRE Research, AvalonBay Company, Q1 2019.

Source: CBRE Research, Camden, Q1 2019.

Source: CBRE Research, Equity Residential REIT, Q1 2019.

Source: CBRE Research, Essex, Q1 2019.

Source: CBRE Research, MAA, Q1 2019.

Source: CBRE Research, UDR, Q1 2019.
Turnover Shows Dramatic Seasonal Patterns
The industry's well-known leasing seasonality affects turnover. The wide adoption of revenue management systems and variable lease terms designed to distribute lease expirations more evenly through the year have only slightly mitigated turnover's high seasonal fluctuation. Weather plays a role in this seasonality. However, seasonality is driven more by holidays, school calendars and tradition.
Residents vacate apartments at much lower rates in the fall and winter months (Q4 and Q1). The highest levels of turnover occur in Q2 and Q3. For multifamily REITs, Q1 has the lowest turnover and Q3 the highest almost every year.
Northeast & Midwest Have Lowest Turnover

Source: CBRE Research, Equity Residential, UDR, Q1 2019.
RealPage reported that Northeast and Midwest metros dominated its list of metros with the lowest 2018 turnover. Metros in the South and West had the highest rates. Among 50 metros analyzed, Milwaukee and Northern New Jersey tied for the lowest 2018 turnover rate of 38.1%, followed by Providence (38.7%), Miami (39.4%), St. Louis (40.5%), Philadelphia (41.1%), Cleveland (41.2%), New York (41.4%) and Minneapolis (42.8%). Salt Lake City and San Antonio had the highest turnover rates at 53.7% and 53.6%, respectively. Other metros with high turnover included San Diego, Charlotte and Phoenix.

Source: CBRE Research, Camden, Q1 2019. Annualized quarterly rates.

Source: CBRE Research, EQR, Q1 2019. Annualized quarterly rates.
Cyclical and secular factors influencing national turnover patterns also help explain differences between metros. Metros with more vibrant economies typically have higher-than-average turnover rates.
Class & Age Influence Turnover Patterns
Anecdotal evidence indicates that older properties and Class B and C assets have lower turnover rates than newer assets, at least at this point in the cycle. Vacancy rates are low in older, Class B and C assets (limited options for residents). Conversely, rental concessions in many Class A properties, especially those in lease-up, help to attract residents and thereby encourages turnover. (The burnoff of concessions also can lead to turnover.)
Small multifamily assets typically have lower turnover rates, in part due to management's philosophy of maintaining high occupancy over maximizing rent growth potential. Markets and assets governed by rent-control regulations also usually have much lower turnover due to the restricted rent increases for occupied units.